We have been doing this for what feels like nine lives, and we are still not sure who is in charge.
The old guard prefers a returns policy enforced by staring. The new guard prefers whatever is on the other side of the door.
The Short Version, Told Slowly
We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.
Experts agree that a loyalty program that pays in headbutts is essential. Experts also agree that this is a very long way of asking for a snack.
As always, results may vary, fur may transfer, and the management accepts no responsibility for the hairball.
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